Cancellation policy:
• No refunds for cancellations within 24 hours notice.
• The S$45 credit value will be valid for one month for cancellation more than 24 hours.
• In accordance with DNC and PDPA regulations, by submitting this form you are also giving us consent to contact you via phone and email with the information you have filled in above.
Disclaimer Policy:
• Card member has to spend overseas S$1,000 to rebate S$90 in the same quarter. MLS Limousine strongly encourages customers to avoid unforeseen conditions and other issues. A pick up time of 2.5 hours minimum before flight time and 3 hours minimum before flight time if the pick up address is 35km or more to the airport.
Terms & Conditions and Surcharges Applicable
• Bookings for the Service must be made at least two (2) days before the pickup date, failing which a surcharge of S$10 will apply (“Late Bookings”).
• UOB will not be liable or responsible for any failure or late transaction postings affecting your eligibility to qualify for the Cash Rebate.
• The Cash Rebate amount is based on four (4) passengers with a total of up to four (4) check-in AND/OR cabin-sized luggage bags (combined) in one (1) limousine to Singapore Changi Airport.
• LTA enforces all childrens height below 1.35m must have a carseat. A surcharge of S$10 will apply for one carseat or booster seat.
• Any additional items such as box, bag, stroller, ski board or additional sports equipment etc, are considered as bulky item, a S$10 bulky item fee applies.
• A surcharge of S$10 will apply for more than four (4) check-in or cabin-sized luggage bags combined.
• A surcharge of S$10 will apply if there are more than four (4) passengers on the departure day.
• A surcharge of S$20 will apply for the seven (7) seater Mercedes and Toyota Alphard, and S$30 for the 9 seater Luxury Toyota Highroof.
• A surcharge of S$10 will apply for pick-up between 11.30pm to 6.30am.
• A grace period of 15 minutes waiting time will be given for each service. Thereafter, excess waiting time surcharge of S$10 is payable for the next minute counted from your pick-up time.
• If the waiting time exceed beyond 30 minutes (including the 15 minutes grace period), the booking will be regarded as a no-show by you.
• For any pick-up from Sentosa Island, an island surcharge of S$10 will apply. Pick-up location excludes Jurong Island.
• After receipt of the confirmation email, please pay for the ride using your Prvimiles American Express Card and WhatsApp to 9800 4874. Please be reminded that you must notify the Service Provider via Whatsapp at 9800 4874 of any amendment or cancellation of such booking within 24 hours before the pick-up, failing which the following amendment and cancellation charges will apply:
• S$10 amendment fee for amendments made within 24 hours before the pick-up;
• S$10 amendment fee for any change of pick-up time by more than 15 minutes on the Departure day.
• Non refund for cancellations within 24 hours notice.
• The S$45 credit will be valid for one month for cancellation more than 24 hours.
• A surcharge of S$10 will apply for pick-up locations 35km or more to the Airport.
