Waiting Time and Grace Periods
Airport Arrivals: Includes a 45-minute complimentary grace period calculated from the actual flight landing time.
Point-to-Point / Departures: Includes a 15-minute grace period from the scheduled booking time.
Late Waiting Fees: $10 to $20 per 15-minute block after the grace period expires.
Surcharges and Extra Fees
Midnight Surcharge: An extra $10 applies from 23:00 to 07:00.
Distance Surcharge: $10 to $20 for journeys of 30 km or more.
Additional Stops: $10 to $20 depending on the detour distance.
Credit Card Fees: A standard 10% bank processing surcharge applies to non-cash or credit-card payments.
Cancellations and Refunds
Liability Disclaimers
Lost Items: We are not responsible for belongings or luggage left in the vehicle.
Travel Delays: We are not liable for delays caused by traffic, weather, road closures, or immigration checks.
Consequential Loss: We are not liable for indirect or financial losses caused by missed flights, appointments, or service disruptions.
Trip Termination: Services may end without a refund if passengers break safety rules, smoke, or act disruptively.
By submitting this form, you agree to the terms and conditions.